dis-rup-tion: [dis-ruhp-shun]: (n) break, interruption, gap (an act of delaying or interrupting the continuity)

Many events can interrupt the regular flow of your business operations.  Whether it is a shift in the economic climate, a change in cultural behavior, the emergence of new technology, or the arrival of a new competitor, many organizations are ill prepared to address quickly the resulting impact.  The fact is, disruption and change are the only constants our world today.

At David Harkins Group, we believe that such events offer the opportunity to strengthen customer or member relationships, identify emerging opportunities, and leverage core strengths to build a stronger, more relevant organization.  We believe that successful organizations are in a constant state of innovation and regular evaluation and reflection provides the opportunity to renew focus and build sustainable value.

Using proprietary tools, frameworks, and processes, we help organizations identify how to best navigate times of change.  Our approach leverages both quantitative and qualitative research to derive the insights necessary to design a roadmap to help our clients build value in uncertain times.

We draw on our expertise in human behavior, marketing, technology, and business strategy to ensure that our recommendations are action oriented and result in measurable results for our clients.

We help clients gain a competitive edge by creating a process for sustainable innovation.